Ziggle Tech
Ziggle Tech About
Digital Services and eCommerce Development Agency
$50 - $99/hr
We are an award-winning digital transformation agency. We provide strategy, design and technology services to mid-level enterprises. We help to create & implement the digital transformation strategy and turn your business into a digital leader. Our assistance towards mid-level enterprises helps them to re-platform their technology and successfully imbibe strategy and consultancy for digital transformation. Needless to say, our assistance is at par with Accenture, IBM, and Deloitte whose prime focus is on large enterprises. As a global organization, our expertise includes digital transformation consulting, eCommerce design & development, redesigning, rebranding & replatforming websites, cloud infrastructure development, digital media marketing, and digital platform engineering. We can help to resolve a few questions when creating an effective technology strategy for your business: What does AI mean for your business? How do you prepare for the AI revolution? Why Conversational Commerce is crucial for your business? How will Conversational Commerce affect your business? How can your business benefit from Blockchain Technology? Big data is not just for the biggies, how SMEs can benefit from it? Read more...
2015
10 - 49
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Ziggle Tech Reviews
Rahul Mehta
“Ziggle Tech adjusts their style and approach to their client’s needs.”
Although results aren’t yet available, internal stakeholders are optimistic. Ziggle Tech’s collaborative nature and desire to improve complements their professional management style. Their solutions-oriented team is responsive to feedback, and they provide actionable insights and recommendations.
Theresa D'Alesandro
“After successfully stabilizing the platform in just a few months, we experienced a spike in sales.”
Ziggle Tech effectively stabilized an e-commerce platform quickly and affordably. Their improvements to the site helped increase sales and streamlined internal processes. They're also very proactive in their approach to project management and care about client success.
Ziggle Tech Graph
Application Platforms
- Amazon
- Azure Platform
- Google app engine
- 20%Linux server
- 20%Linux server
E-commerce Systems
- Magento
- Shopify
- WooCommerce
- 10%Big Commerce
- 10%Big Commerce
Frameworks and CMS
- Ruby on Rails
- WordPress
- Drupal
- 10%CodeIgniter
- 10%ReactJs
- 10%Spring MVC
- 5%AngularJS
- 5%Flutter
- 5%Laravel
Programming & Scripting
- Ruby
- Java
- JavaScript
- 10%Go
- 10%PHP
- 10%Redux
- 5%Python
User Experience Focus
- UX Strategy
- User Research
- Usability Testing
- Usability Testing
Ziggle Tech Services
- drupal
- Wordpress
- Shopify
- Laravel
- Ruby on Rails
- Bigcommerce
- magento
- Woocommerce
- Digital Design
- User Experience
- Private Cloud
Ziggle Tech Portfolio
SHEEX Enhances The Mobile Customer Experience With New Progressive Web App (PWA)
The Challenge With consumer expectations around the mobile shopping experience at an all-time high, senior management at SHEEX realized that the responsive website has various limitations and they need to redesign their website and offer better user experience to its customers (approx. 70%) who are shopping on their website from their phone. The Solution Initially, we were exploring a native mobile app, but we realized that customers will have no incentive to download the app to make a purchase, at the same time we wanted to deliver an app-like user experience that was reliable, fast and engaging. Then, we proposed a mobile-first approach using Progressive Web App (PWA) and focus on design, speed and intuitive user experience to drive mobile conversion. We developed a PWA that provided better UX/UI and checkout experience that improved the conversion and customer satisfaction. The biggest challenge for us was to complete the UX research, auditing, design, develop, test and launch the PWA a week before the Black Friday. Because of our experience and the agile development methodology that we follow for such projects, we were able to launch the PWA on time and within the budget.
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$10001 to $50000
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14 weeks
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E-commerce
Replatforming Of Self-Service Customer Portal
The Challenge Senior management at XYPRO realized that the old PHP based portal is not meeting the expectations of a large customer base that they have for its enterprise security software. They were looking for a robust self-service customer portal to support their customers where customers could go and download software documentation, software, and resolve issues. Customers had to login twice before they could create a support ticket or search the knowledge base. The Solution After comprehensive user research and understanding of their needs, we proposed to re-platform their self-service customer portal. We redesigned their portal using Liferay. Customers now could go to the portal and download the software, documentation and other materials without having to contact customer support. For a connected customer experience, we achieved integration between Liferay and Salesforce. XYPRO customer portal has exceeded the company’s expectations in terms of usage and customers’ reaction. Users can now create the support tickets directly from Liferay without having the need for them to go to Salesforce. Since we established single-sign-on (SSO) between Liferay and Salesforce, the customer portal has exceeded the company’s expectations in terms of user experience and customers’ reaction. We understand that reliability is a key when it comes to self-service customer portals, we developed a highly available AWS cloud infrastructure to host the Liferay portal to make sure we have 99.9% uptime. Overall, this new self-service customer portal made customers happy with faster resolutions.
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$50001 to $100000
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28 weeks
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Enterprise
Contact Information
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